Khelaghor Toys FAQ — All your questions answered in one place

Khelaghor toys has live scores and match statistics built directly into the platform. After logging in, head to the "Live" tab to see real-time scores for all ongoing matches.

• Live Score Tracker: Cricket offers ball-by-ball updates, while football shows goals and cards minute by minute.
• Match statistics: Ball speed, possession, corners, shots on target — all stats are available live on the betting page.
• Live Streaming: Video streaming is also available for selected matches — look for the "▶ Live" icon in the Sports section and click it. An account balance is required to access the stream.
• Notifications: When you place a bet on a match, you'll receive automatic score update notifications.

For a detailed breakdown Analysis Page see here.

You can start betting on khelaghor toys with a very small amount — a tight budget is no barrier to the full experience. Limits by category are listed below:

• Sports Betting (Pre-Match): Minimum ৳50 On every bet.
• Live Betting (In-Play): Minimum ৳100 — Live odds change quickly, so a slightly higher limit is in place.
• Casino slots: Minimum per spin ৳10।
• Live Casino tables (Baccarat/Roulette): Minimum ৳500 Per round — higher at VIP tables.
• Maximum bet: Varies by market and event — up to a maximum of ৳5,00,000 on Sports.

When betting with bonus funds, separate limits may apply in certain markets. For more details On the betting page Available.

Bonuses at khelaghor toys come with wagering (Wagering) requirements — meaning you must place the bonus amount as bets a specified number of times before you can withdraw it. Here's an example to make it clearer:

• Welcome Bonus: 15x wagering. This means if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before you can withdraw.
• Reload Bonus: Typically 10x–20x — each offer specifies its own requirement.
• How It's Calculated: Only bets placed with bonus funds count toward wagering — bets made with your own deposited balance do not.
• Eligible markets: Bets with odds above 1.50 generally count toward wagering requirements. Bets placed at odds below 1.50 will not be counted.
• Validity: Wagering must be completed within 30 days of receiving the bonus.

Your current bonus status and wagering progress can be viewed in the "Bonus" section of your account. Details On the Promotions page Yes.

Updating personal information on your khelaghor toys account is controlled for security reasons. Here's a step-by-step breakdown:

• Updating Profile Info (Name, Date of Birth): Log in → Profile icon → "Account Settings" → "Personal Info" → "Edit". You'll need to verify the changes with an OTP before they're saved. Note that once KYC verification is complete, your name and date of birth cannot be changed on your own — contact support for assistance.
• Change mobile number: This cannot be done directly from your profile for security reasons. Contact us via Live Chat or email (support@khelaghortoys.app) submit a request and provide your NID number or the details used to open your account for identity verification. The number change is typically completed within 24 hours.
• Adding an email: Go to Profile Settings → "Contact" → "Add Email" — you can do it directly from there.

Khelaghor toys has a clear settlement policy for cancelled or suspended matches. The outcome depends on the circumstances of the match:

• Cancelled before the match starts: The full bet amount will be returned to your wallet with no deductions, usually within 15–30 minutes.
• Match suspended or cancelled after kick-off:
  • Cricket: if the result is determined by the DLS method, settlement will be based on that result. If no result can be determined, all bets are void and stakes are returned.
  • Football: if a match is stopped before a certain minute, it is generally considered void. Rules may vary by league.
• For accumulator bets: A voided leg is treated as odds of "1.00" — the rest of the accumulator remains valid.
• Refund Processing Time: Within 30 minutes to a maximum of 2 hours after the cancellation is confirmed.

If you're unsure, check your bet history after settlement or ask via live chat.

The khelaghor toys referral program is a great deal — bring in a friend and you both get rewarded!

• What you get: When a friend you referred makes their first deposit, you'll receive ৳300 Bonus And your friend will receive an additional ৳150 welcome bonus।
• Where to find your referral link: Log in → Profile → "Refer" → Copy your unique link or code.
• Terms:
  • Your friend must register using your link or code.
  • Your friend must make a minimum deposit of ৳500.
  • The bonus is credited to both wallets within 48 hours.
• Limits: Each user can refer up to 30 friends and earn a total referral bonus of up to ৳9,000.
• Bonus Usage: A 10x wagering requirement applies to the referral bonus.

To view current referral offers Promotions page Visit us.